Hi, I'm Elizabeth

I believe it shouldn’t be so hard for people to get the help they need.  And dare we say, they should actually enjoy the experience!

 

My mission is to simplify how people benefit most from purpose-fueled products and services.  With SpurConnX, my aim is to spur lasting and valuable connection with those you serve making a meaningful impact to your top and bottom line and your consumers’ lives. 

 

I come with a 20 year background in end-to-end product and service consumer experience (CX) management, strategy, design.  I understand what it takes to create something that meets, exceeds, and foresees consumers' needs and preferences so that they feel heard, understood, and their trust - and eventual loyalty - grows with the brand.    

 

I’ve spent my career leading teams from discovery to launch on a local to global scale with Delta Air Lines (DAL), American Express (AXP), The Home Depot (THD), and AirWatch - acquired by VMware (VMW) yielding proven results growing consumer and employee brand affinity across multiple industries.  I've worked in marketing, loyalty, sales, customer experience design, product, digital, and operational groups and I have a knack connecting with and orchestrating these teams!

 

I’m a Georgia Tech alumna and home is Atlanta, GA with my husband and two children with our incredible community of friends and family.

 

I'm a value creator who works with empathy, respect, and transparency and will serve as your trusted partner and as an extension of your team.

 

Let's connect and see if I can help your team achieve your goals.